Privacy Policy

Account information. When you create a NeverBettr account, we collect your email address and a hashed password (managed by our authentication provider, Supabase).

Accountability partner information. The name and mobile phone number of the accountability partner you designate, so we can send them SMS alerts on your behalf.

Device monitoring signals. On-device detection of gambling-related DNS lookups and gambling app installs. We process the minimum signal needed to determine whether an alert should fire — we do not collect your full browsing history, message content, or unrelated app usage.

Subscription information. Your subscription status and billing history, handled by Google Play and RevenueCat. We do not receive or store your payment card details.

Usage data. Basic diagnostic and usage data (e.g. crash logs, app version) to keep the app reliable.

• To operate the core accountability feature: detecting monitored activity and sending SMS alerts to your accountability partner.
• To create and secure your account, and to provide customer support.
• To process subscriptions and verify entitlement to paid features.
• To maintain, debug, and improve the reliability of the app.
• To comply with legal obligations and enforce our Terms.

We do not use your device monitoring data or your accountability partner's phone number for advertising, and we do not sell personal information.

This section describes NeverBettr's “Accountability Alerts” text messaging program in detail, as required by our messaging providers and mobile carriers.

What messages are sent. When NeverBettr detects gambling-related activity on your device, we send one automated SMS to the accountability partner you designated, notifying them that activity was detected. We may also send a one-time confirmation message when a new accountability partner is added.

Message frequency. Message frequency varies based on your activity and is not on a fixed schedule — an accountability partner may receive zero messages in a given month, or several, depending solely on what NeverBettr detects.

Message and data rates may apply. Standard message and data rates from the recipient's wireless carrier may apply to every message sent or received through this program.

Consent. Before you can add an accountability partner, you must check a box in the app confirming that you have that person's permission to have NeverBettr send them SMS messages on your behalf — the app will not add a partner without this confirmation. By checking this box, you represent that this permission has been given, and you agree to indemnify NeverBettr against any claim arising from a lack of such consent. NeverBettr requires this confirmation but does not independently verify that consent was actually obtained from the accountability partner.

Opt-out. Any recipient can stop receiving messages at any time by replying STOP to any message from NeverBettr. Reply HELP to any message for assistance, or contact us at support@neverbettr.app. After a STOP request, we will send one final confirmation message and then send no further messages to that number.

Supported carriers. This program is available on major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

We share information only with the service providers necessary to run NeverBettr, each bound by contract to use it solely to provide their service to us:

• Twilio, Inc. — delivers the SMS alerts described above.
• Supabase — hosts our database and handles authentication.
• RevenueCat and Google Play — process and report subscription status.

We may also disclose information if required by law, to protect the rights and safety of NeverBettr or others, or in connection with a merger, acquisition, or sale of assets. We do not sell personal information or share it with third parties for their own marketing purposes.

We retain account and monitoring data for as long as your account is active. You can permanently delete your account and personal data at any time, either in-app (Settings → Account → Delete Account) or via our account deletion page.

Past alert and billing history is retained in anonymized form (stripped of any identifying link to you) for fraud prevention and legal compliance after deletion — see the deletion page for the exact breakdown of what's deleted immediately versus retained anonymized.

We use industry-standard safeguards, including encryption in transit and row-level access controls on our database, to protect your information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

NeverBettr is intended for users 18 years of age or older. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us at support@neverbettr.app and we will delete it.

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. You can exercise most of these rights directly in the app, or by contacting us at support@neverbettr.app.

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date above. Material changes affecting the SMS program will be communicated before they take effect.

Walker Innovations, LLC
12720 Doe Pass Ln. Perry MI 48872
Email: support@neverbettr.app